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Why Automating Retailer Chargebacks and Deductions Matters to Sales

While we know retailer chargebacks, deductions and shipper claims are a burden for manufacturer, distributor, and supplier A/R departments, but what about other areas of the business? This blog series examines why streamlining chargeback and deduction processing with...

Chargeback and Deduction Supplier Community Presentation Now Available!

We have been working with robotic technology for over six years, with the express and singular focus on eliminating the chargeback and deduction processing problems for credit and collections departments. We feel your pain and want to help you out of this mess. 

New Case Study: Whirlpool Uses iNymbus to Automatically Resolve Shortage Deductions

As the world's largest appliance manufacturer with massive retail partners such as Amazon, Home Depot, Lowes, Best Buy, and Bed, Bath, and Beyond, the Whirlpool Corporation knows a thing or two about deductions.

The Amazon Return Process Game, And What You Can Do About It

Amazon returns are complicated. Product can be returned to a supplier or distributor from Amazon for a number of reasons, such as:

May Webinar: Vendor Returns Processing - Put Amazon Back in Their Corner

Are you a manufacturer, distributor, or supplier who sells large quantities of items via Amazon? You may not realize your team is spending unbelievable amounts of time processing Amazon Returns due to the Amazon requirement to provide return reconciliations for each...

What is an Amazon Chargeback?

Per Amazon, a chargeback occurs when a customer contacts their bank or credit card company to dispute a charge for an order they placed on Amazon.com. Also known as "charge disputes" or "reversals" they can be filed for a variety of reasons.

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