Recent events have caused spikes in sales with many retail suppliers. Here's what you can do to scale your credit and collections team to tackle the incoming claim workload.
If your company saw a spike in business due to the recent COVID pandemic, you may be looking for ways to address the coming wave of deductions. Invalid chargebacks and deductions keep you from collecting revenue on products that have already been delivered and sold.
Retailers often become the “judge and jury” when it comes to deductions, leaving your team in an endless process loop of submission and follow-up to recover revenue from invalid shortage, compliance, and pricing claims from retailers.
iNymbus gets to work by automating deductions from the moment they are received in Amazon Vendor Central, Walmart Retail Link, or any other customer portal. The email deduction workflows are also automated in this process as well.
To automate tracking and filing of disputes, iNymbus uses RPA (Robotic Process Automation) and AI technology to complete the entire claim resolution process in seconds. Determining which method to use, including automation, depends on the time and resources you are currently committing and the volume of repetitive deductions you receive.
The first step begins with identifying the number of retailer deductions and chargebacks received per month. Then calculate the time spent resolving each individual claim across the organization. Now, if our robots could work for you, what would you do with the hours you save per day?