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How to Process UPS Freight Claims Faster

To fully grasp the pain distributors and suppliers feel dealing with the day in and day out of chargeback, deduction, and freight claim processing issues, iNymbus periodically turns to our customers and asks a "real person" to walk us through examples of manually...

Amazon's 2-Step Verification is Driving Our Customers Crazy

Last year Amazon implemented mandatory 2-Step Verification for both Seller and Vendor Central account logins. This change was a defensive measure to cut down on the rampant fraud generated by the virtual tsunami of consumers turning to Amazon for their every need. 

Where's the Bill of Lading? The Roadblock with UPS Freight Overcharge Claims.

Ever searched UPS for a bill of lading (BOL) and not been able to locate it? UPS only allow shippers to view BOL's (or the shipping information and history of the goods delivered) on their terms. BOL's are searchable on the UPS website for only 120 days after the...

Recent Changes to Amazon Overage Chargebacks

Recently, the digital experts at Zanoma published a blog post on the most recent change to Amazon chargebacks. We summarized below and hope you find it helpful in finding success as an Amazon vendor!  Chargebacks - a dreaded word and point of major friction between...

Best Practices for Robotic Processing of Deductions, RVCF Presentation Available!

We enjoyed attending and presenting at the RVCF Fall Conference in San Diego. If you missed our Session on Monday or just want a copy of our presentation, please have, with our compliments a PDF download of "Best Practices for Robotic Processing of Deductions."

Using Robotic Automation to Process Chargebacks and Deductions and the Effect on Your Team

After you take into consideration implementation costs and ongoing robot maintenance, the costs of using robotic automation to process and resolve chargebacks and deductions can be estimated at approximately 1/6 the cost of a full-time employee. You may be thinking,...

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