iNymbus today released a case study for Amazon vendors entitled ‘Amazon Chargebacks: How to Cut Processing Costs by 80%,’ describing how a large book distributor successfully uses cloud robotic processing to bring their chargebacks and deductions to zero.
Editor's Note: Though this blog post was originally posted in 2018 , the insights provided are still very relevant to this day.. Click here to learn more.
Amazon was posing increasing problems for a book distributor by rapidly eating into their already razor thin margins with deductions and chargebacks. Amazon vendors are familiar with the unique challenges in Amazon Vendor Central, including dealing with the super-efficient rate and volume Amazon applies deductions and chargebacks on their suppliers.
Says Sreedhar Narahari, CEO of iNymbus and creator of DeductionsXChange, “Suppliers and Distributors working these deductions and chargebacks have to go through many, detailed steps to dispute and provide proper evidence for denials. Amazon provides elaborate procedures for each deduction type and chargeback type. Our vendors find that multi-page documentation exists just to define procedures and chargebacks related to ASN accuracy.” Read More...