A shipment can arrive at a Target DC on time, with every carton in place, and still generate a compliance charge. It can also arrive with perfect paperwork and still be charged because units came up short. Those are two different Target programs measuring two different failures, and suppliers confuse them constantly because they show up on the same remittance under the same prefix.
The first is the EDI 856 Availability deduction, usually called the ASN deduction. The second is the Fill Rate deduction, which Target's reason code table labels Fill Rate/SIFR.
Both are run by Target's Supplier Performance Management (SPM) team, both are disputed in Synergy, and both have short windows. What they measure, what triggers them, and what evidence wins them are completely different.
Target ASN Deductions vs. SIFR at a Glance
|
ASN (EDI 856 Availability) |
SIFR (Fill Rate) |
|
|
What it measures |
Whether an accurate ASN reached Target before the trailer arrived |
Whether received units matched the ordered quantity |
|
Trigger |
ASN late, missing, or not error-free by yard arrival |
Receipts below the original or revised PO quantity |
|
Failure type |
Data and timing |
Physical quantity |
|
Measured at |
PO/location level |
PO/location level |
|
Program owner |
Supplier Performance Management |
Supplier Performance Management |
|
Remittance prefix |
VC ## (month) |
VC ## (month) |
|
Backup source |
Supplier Performance Management Dashboard (SPMD) |
SPMD |
|
Dispute channel |
Synergy |
Synergy |
What Is a Target ASN Deduction?
Target's deduction table defines EDI 856 Availability as a deduction issued against a PO/location where a timely and error-free ASN is not received by Target before the trailer arrives in the yard.
Two conditions must both be true to avoid the charge:
- Timely: the ASN reaches Target before the trailer checks into the yard, not before delivery or before unloading
- Error-free: the ASN is accepted by Target's system, not just transmitted
The metric ensures Target receives an ASN for each PO before the in-yard date and time for the delivery, and every EDI 850 must have an accompanying EDI 856.
How Much a Target ASN Violation Costs
The fine amount is not in Target's deduction table, so check it against the current SPM Compliance Policy on Partners Online. Public summaries of that policy report a 3% cost-of-goods fine on items shipped without an EDI 856 or with an ASN containing errors, with a $100 minimum for EDI 856 Availability. The minimum does not apply when Target rejects or cannot acknowledge the 856, meaning the ASN never reached "A" status.
That last point is where many ASN charges come from. An ASN that was sent but rejected is treated the same as an ASN that was never sent.
What Is a Target SIFR (Fill Rate) Deduction?
A Fill Rate deduction is issued against a PO/location where the units Target received do not match the ordered quantity. Target measures this two ways:
- Fill Rate/SIFR Original: receipts do not match the original ordered quantity
- Fill Rate/SIFR Revised: receipts do not match the revised ordered quantity after cuts sent through EDI 860 or EDI 870
The rules are specific:
- Measurement window: first receipt date plus 7 days at the DC location
- Performance goal: 95% at the PO location level
- Penalty: 5% of cost of goods on units not received within the window
- Minimum chargeback: $150.00
Target's own example: the revised order quantity is 80 units, and the supplier ships 60, so the violation is 5% of cost of goods on the 20 missing units.
Units that arrive after the 7-day window still count against you. Target's reporting tracks received quantity inside the window separately from total received quantity, so a late second shipment does not cure the violation.
How ASN and Fill Rate Deductions Connect
The two programs are separate, but one shipment can trigger both, and the ASN is part of the fill rate story.
PO cuts must happen before the ASN goes out: Target expects quantity changes to be communicated shortly after PO approval. For prepaid (OTA) shipments, that means before carriers book DC appointments and before EDI 856 data is sent. For collect (OTS) shipments, it means before VRS entries are made and before the 856 is sent. A cut requested after the ASN is transmitted does not protect you from a Fill Rate charge.
Short shipments create two exposures: if you ship short and the ASN reflects the original quantity, the ASN is inaccurate and receipts fall below the PO. If the ASN is late on top of that, you can see an ASN violation and a Fill Rate violation on the same PO/location.
Fixing one does not fix the other: a clean, on-time ASN will not prevent a Fill Rate charge on missing units, and a full shipment will not prevent an ASN charge if the 856 arrived after yard check-in.
Where to Find ASN and Fill Rate Violations
Both appear in the Supplier Performance Management Dashboard, accessed from Apps & Reports in Greenfield on Partners Online. Target expects suppliers to review performance weekly.
Each metric tab has three reports:
- Performance Detail Report: every measured PO for the period, defaulting to the prior week
- Violation Summary Report: violations still inside the two-week exemption period; attach this to exemption requests
- Compliance Research Report: violations that have moved to chargeback and are eligible to dispute; attach this to Synergy disputes, and use its Dispute Expiration Date column to track your deadline
Target's deduction table lists "No Copy Available" for both deduction types. The SPMD reports are the backup.
How to Request an Exemption or Dispute a Chargeback
SPM compliance runs on two windows. For two weeks after a violation posts, you can request an exemption. After that, the violation converts to a chargeback, and you have three months to dispute it in Synergy. Disputes submitted after the expiration date are denied without review. The Fill Rate program documents these timelines directly; confirm the ASN windows in the SPM Compliance Policy on POL.
Exemption Request (Within the Two-Week Violation Period)
The same Request Support path covers both programs: Accounts Payable > Payment > Chargebacks > Exemption Requests > Exemption Request for On Time, Fill Rate PO Level and/or ASN Availability Violations.
- In the comments, include vendor name, vendor number, PO number, Target location number, violation dollar amount, and why the violation is invalid
- Attach the Violation Summary Report and supporting documentation
- Submit
Dispute in Synergy (After Chargeback)
- Enter the VC chargeback number in the Document field, including the "VC" prefix, and briefly explain why the chargeback is invalid
- Enter the dollar amount, department, PO number, and location
- Attach the Compliance Research Report and supporting documentation, then submit
Internal Target contacts such as buyers, planners, and inventory analysts cannot waive either violation. They can confirm what Target-driven issue caused the problem, but the SPM Compliance team makes the decision.
What Evidence Wins Each Dispute
ASN Disputes
The question is always timing and acceptance. The evidence that supports an ASN dispute:
- Transmission records: timestamps showing the 856 was sent before the trailer's in-yard time
- Acceptance proof: the 997 functional acknowledgment and status showing the ASN was accepted, not rejected
- Arrival records: appointment and delivery confirmations establishing the actual yard arrival time
If the ASN was rejected, the dispute is usually lost. Fix the mapping or data error behind the rejection instead.
Fill Rate Disputes
Target publishes the scenarios it accepts for Fill Rate reversal, each with required documentation:
- Target ordering error not corrected: PO-specific email showing you communicated the cut before scheduling or routing, plus the Compliance Research Report
- Cut sent but not executed: the PO-specific email, a VRS screenshot or Ryder/Docklink confirmation to prove timing, plus the Compliance Research Report
- Product received under the wrong PO: Ryder/Docklink confirmation, the BOL for the PO/location, a Delivery Receipt showing the wrong PO received, plus the Compliance Research Report
- Non-carry-forward items on the PO: PO-specific email showing you flagged the items before scheduling, plus the Compliance Research Report
- Shortage claim now settled: the DMCB number proving settlement and the original dispute case number, resubmitted within 30 days of settlement
- Shipped full across multiple receipts in the window: the Compliance Research Report showing current received quantity equals revised ordered quantity, plus a BOL per shipment (collect) or Target Delivery Receipt (prepaid)
- Freight misrouted by Target's consolidator: the Detail Report for all locations, the Master BOL and supplement, plus the Compliance Research Report
How to Prevent Both Deductions ASN And Fill Rate Violations
For ASN violations:
- Generate the 856 automatically from pick and pack data rather than entering it by hand
- Transmit the ASN when the trailer leaves your dock, not the next morning
- Monitor 997 acknowledgments and rejection reports daily
- Keep ASN quantities, case packs, and carton labels in sync with what physically shipped
For Fill Rate violations:
- Send all cuts through EDI 860, EDI 870, or a cut sheet before routing or appointment booking
- Confirm Target executed the cut by checking the EDI 860 response
- Ship the full revised quantity inside the first receipt plus 7 days window
- Review the Performance Detail Report weekly and act on violations during the two-week exemption period
Recover Target SPM Chargebacks Before the Window Closes
ASN and Fill Rate violations move fast: two weeks to request an exemption, three months to dispute, each requiring the right SPMD report paired with the right shipping and EDI records. Missing either window turns a recoverable charge into a permanent one.
iNymbus automates that workflow for Target suppliers. It pulls VC chargebacks and SPMD reports, matches each violation to 856 timestamps, 997 acknowledgments, BOLs, and delivery receipts, and files exemptions and Synergy disputes before the deadlines, alongside deductions from 52+ other retailers.
