Kohl's Deduction Codes and Disputes: A Complete Guide

Kohl’s, like many major retailers, has a well-defined vendor compliance policy to ensure efficient supply chain operations. These policies include deduction codes which serve as penalties for non-compliance with shipping, documentation, packaging, or labeling requirements. 

Vendors working with Kohl’s can minimize financial impact by understanding these codes and addressing deductions effectively to maintain profitability. 

This blog will provide a comprehensive overview of Kohl’s deduction codes and how vendors can dispute these deductions.

Kohl’s Deduction Codes by Category

We have categorized Kohl’s deduction codes into several broad categories:

How to View and Manage Kohl’s Deductions on The Traverse Portal

Kohl's provides two primary ways to access chargeback information:

1) Searching for a Specific Charge:

• Use the magnifying glass menu icon to select the Charge Inquiry option.
  
  
• Enter a known charge number in the Item # field and click the Search button.
  
  
• The system displays the Charge Detail screen, showing detailed chargeback information.

2) Browsing Multiple Charges:

• Access the Find Charges function via the Vendor Tools menu.
  
  
• Enter search criteria or specific charge numbers in the designated field.
  
  
• Use filters to refine results and click the Search button for a list of charges matching the query.

The results are displayed in a grid format, allowing you to:

• View charge details, including chargeback reports and associated photos/documents.
  
  
• Open specific tabs such as Audit Issue Data, Emails, or Disputes for additional information.
  
  
• Export the chargeback data for further analysis.

How to Dispute Kohl’s Chargebacks on The Traverse Portal

1) Starting the Dispute Process:

• Navigate to the Create Disputes link in the Vendor Tools menu or use the Create link from the Find Charges inquiry screen.
  
  
• Enter the charge number in the Charge Num field and click Search.
  
  
• The system checks if the charge has been reversed or if a dispute is already open. If none exist, the dispute entry screen appears.

2) Filling in the Dispute Details:

The dispute screen includes two sections:

Charge Info: Displays relevant chargeback details.

Dispute Details: Requires the following inputs:

• Dispute Status: Provide the current status of the dispute.
  
  
• Attachments: Add supporting files like documents or images (formats: JPG, GIF, PDF).
  
  
• Comments: Provide a concise argument explaining why the chargeback is invalid (required).

3) Attaching Evidence:

• Use the Add File button to attach documentation.
  
  
• Ensure that the file size is within the specified limit and click Submit once all details are added.

4) Submitting the Dispute:

• Review the dispute details and click Submit.
  
  
• If the comments section is incomplete, an error message prompts you to provide the necessary input.
  

iNymbus for Kohl’s Deductions

iNymbus is an automatic deduction management solution designed to streamline and automate the complex processes involved in handling retailer deductions.

By leveraging Robotic Process Automation (RPA), iNymbus eliminates manual errors, accelerates dispute resolution, and provides advanced tools to optimize deduction workflows.

Whether you're managing Kohl’s deductions or dealing with other major retailers, iNymbus ensures faster, more efficient operations while reducing costs.

Key Benefits of iNymbus:

1. Comprehensive Retailer Support: Supports over 40 retailers, including Kohl’s, Walmart, and Amazon, ensuring compliance with retailer-specific processes.
   
   
2. 30x Faster Dispute Processing: iNymbus automates claim initiation, document retrieval, and dispute filing, significantly speeding up resolution times.
   
   
3. Error-Free Automation: Automation minimizes errors in document handling and dispute submissions, improving accuracy and success rates.
   
   
4. Advanced Data Insights: Offers analytics to identify trends and root causes, enabling proactive deduction management.
   
   
5. Cost Efficiency and Scalability: Reduces operational costs through automation while offering scalable solutions for growing businesses.